User Experience Writer

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At Brandbassador, we believe in the concept of the 'Dream Team' in which you are part of a group of extraordinary people, highly skilled at what they do, working together towards a common goal. We're looking for bright, hungry people to be the tip of the spear when it comes to growing our business.

We are a marketing-Tech platform that allows brands to scale and automate word-of-mouth ambassador marketing. We empower people to be ambassadors for their favourite brands and get perks, gift cards, cash and products in return. We currently work with over 100 brands such as iDeal of Sweden, PopSockets, MVMT Watches, Huel, Fabletics, and the list goes on. And we are lucky to have ≈ 1 million users!

 

The role:

Quality copy is a key part of a successful user interface performance. Each word applied in a user interface is an inseparable part of a layout and plays its role in the user experience of a product. Creating effective copy content that improves the usability of the apps as well as encourages people to interact with the products. 

As a User Experience Writer, your mission is to be a steward of Brandbassador's in-product copy. you'll help drive clarity and consistency in tone, terminology and establish a systematic approach for all in-product copy that follows a coherent set of rules. As well as acting as an integral partner with our design, product management and engineering teams. 

  • Write new copy for the product interface across platforms, including UI labels, feature naming, and informational and instructional in-app direct user communication (e.g. new-user onboarding, service updates, account information).
  • Revisit existing product copy in an effort to constantly refine Brandbassador user communications.
  • Serve as a resident UI copy expert, collaborating and provide coaching for designers, writers, PMs and engineers as appropriate.
  • Archive product copy decisions, establishing and referring back to precedents in order to maintain consistent communication with DocuSign customers.
  • Facilitate negotiations and agreement on terminology and UI copy across levels with cross-functional departments.
  • Collaborate with the UX designers to create a cohesive cross-product experience including contributing to the UX style guide and update and maintain the product copy standards and guidelines.

 

A little bit about you:

  • Analytically-obsessed. Creatively-driven. 
  • Excellent visual and verbal communication skills
  • You are passionate about creating exceptional user experiences.
  • You have a trained eye for good design and always advocates UX practices, tools and trends with the team.
  • Open-minded and emphatic.
  • You're able to express your ideas and perspectives clearly, yet you understand when the team chooses to pursue other directions.
  • You take pride in your performance and strive to be the best.
  • Humour is your second skin.
  • Work on GMT / GMT+1 time zone :P 


and the skills we are looking for:

  • Demonstrated portfolio with functional web UI copy across desktop and mobile devices
  • Wireframing & prototyping skills
  • Experience partnering with engineers to release features, products, and/or services
  • Ability to work autonomously
  • Fluent in English verbally and in writing
  • Strong listening skills
  • It's a plus if you have:
    • Experience with Design Systems.
    • Experience with Figma.

 

In return, you can expect from us:

  • Be part of a scaling journey
  • Competitive salary, we pay well & reward performance
  • Experience with some of the most exciting brands in the world
  • Flat hierarchy where you can learn directly from the Founders and managers committed to investing time and resources into your learning and progress.
  • Be part of a young and ambitious team.
  • A great working environment. (We work hard we play hard)
  • Our culture is one of a family of people who care deeply about one another and our collective mission to change the world of Ambassador marketing.


As an international and fully remote product team, we get to work with the best and bring innovative and exciting products to life together in one of the best Martech companies today.


Start date: 

As soon as possible

 

We're itching to see your previous work, so remember to include your portfolio (pdf or website).

Additional information

  • Remote status

    Fully remote

Or, know someone who would be a perfect fit? Let them know!

Workplace & Culture

We work hard and we play hard. Our culture is one of a family of people who care deeply about one another and our collective mission to change the world of Ambassador marketing.


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