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Brand Executive (Internship)

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Brandbassador is a platform that allows brands to scale and automate word-of-mouth ambassador marketing. We work with brands such as Onepiece, iDeal of Sweden, PopSockets, MVMT Watches, Daniel Wellington, and the list goes on. Brandbassador was established by the founders of Onepiece - a pioneer in the adult onesie industry. After running into a number of painful manual tasks, the founders created their own internal system to alleviate the problem. Little did they know, it was a problem countless brands are facing and need a solution to. So, they spent 2 years and over $4 million in development costs to create what is now Brandbassador.


THE ROLE

We are looking for creative, ambitious and fast-learning Brand Executives to play a key role in running and growing our accounts as we scale.

As a Brand Executive you will build upon and support our customer success strategy and will report to the Senior Customer Success Manager. The ideal candidate is naturally curious, data obsessed, dedicated and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment.

You will be a champion for growth and work closely with the Customer Success team, helping to advocate on behalf of your customers to the wider business. You will be responsible for making the Customer Success team aware of their challenges, needs and concerns, whether that’s providing input on a new feature for the product team or offering feedback on the latest campaign to the marketing team.


YOUR MISSION

  • Manage the day to day operations for our key accounts
  • Contribute to the development of account plans for our top tier customers
  • Help develop new materials – presentations, roll-out plans, and proposals – to facilitate high impact customer engagement
  • Participate in cross-functional initiatives designed to transform process and tools used by the Customer Success team
  • Showcase the aptitude to build trusted relationships with key stakeholders within customer organisations


A LITTLE BIT ABOUT YOU

  • You are passionate about marketing and the social media space
  • You are a quick learner and solutions-oriented
  • You want to be early-in a fast growing Marketing Tech start-up
  • Strong listening skills
  • Ability to work autonomously
  • Precise, organised, analytical
  • Strong interpersonal skills
  • Excellent communication skills in English both written and verbal


IN RETURN YOU CAN EXPECT FROM US:

  • On hands experience with some of the most exciting brands in the world
  • Flat hierarchy where you can learn directly from the Founders and managers
  • Be part of an awesome team
  • Free lunch every day from some of the best lunch joints in London
  • Access to in-house kitchen with a fridge full of drinks and food
  • A buzzing work environment in trendy Shoreditch
  • Awesome working environment, we work hard we play hard and we take pride in our business and our personal development
  • We are creating the best Sales, Customer Success & Marketing team in Europe and want to find future rock stars to nurture and invest in. We take your personal development seriously.
  • During your internship lunch and travel costs will be covered up to £400 per month.
  • If you are studying at a Santander Universities SME Internship Programme partnering university, you could be eligible for a 10 week internship at the London Living Wage, inclusive of lunch and travel. 


ABOUT YOUR INTERNSHIP & PROGRESSION

Here at Brandbassador we are committed to investing time and resources into making our internship program a success. Our most successful candidates will treat this internship as an opportunity, at the end of which they could land a job as a Customer Success Manager for one of the coolest companies in Silicon Roundabout.

Or, know someone who would be a perfect fit? Let them know!

London

155 Curtain Rd
EC1V London Directions office@brandbassador.com

Workplace & Culture

We work hard and we play hard. Our culture is one of a family of people who care deeply about one another and our collective mission to change the world of Ambassador marketing.


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